1. I have placed my order at the website. When will you post out my parcel?

We will post out your parcel within 1-2 business days! Our courier of choice is NinjaVan.

2. I'm pregnant, does your instant pareo suitable for us?
Yes! A lot of our TheaFriends mommies are comfortable wearing our TheaSayana adjustable instant pareos.

3. Can you restock your kurung? I've missed out from the previous collection!
We rarely restock our kurungs due to the nature of our semi-silk material where everything is made from scratch! Our prints are handstamped and dyed manually by our talented artisans. We produced our kurungs in smaller batches to ensure exclusivity and sustainability. If we restock our kurungs (by high demand from TheaFriends!) we will announce on IG story. Do turn on your notification bell to avoid missing out!

4. Do I need to wear inner?
Our semi-silk batik materials are airy, comfy and breathable! We would recommend wearing inner for extra modesty especially for pastel colours. Darker colours are more opaque in colour and may not need inner!"

5. How to wash?
We highly recommend handwash your garment rather in the washing machine as the agitation can damage the fabric. We recommend washing with cold water and mild detergent. Avoid using harsh detergents or bleach as these chemicals can damage the fabric.

Turn the garment inside out before washing to protect the colors and prints of the garments.

Gently squeeze the garment to remove soap suds. Do not wring or twist the fabric, as this
can cause it to stretch or lose its shape.

Lay the garment flat to dry, or hang it up to dry in the shade. Avoid using direct heat, as
this can damage the fabric.

Here are some additional tips:

If your garment is heavily soiled, you may want to pre-soak it in a mild detergent solution
for about 30 minutes before washing. To remove stubborn stains, you may want to spot treat them with a mild detergent or stain remover.

6. Is there any same day delivery option?
We can deliver to your doorstep on the same day via Lalamove. Do Whatsapp our admins at 012-6470521 or 018-9535581 for assistance!

7. Any recommendation for petite?
At TheaKL, our sizes are freesize and has loose cutting for modesty. For petite, we recommend Sarina Sulam, Heelena, Malika, Dinda and Sapodah! And Audilea for longer kurung cutting.

Be sure to check out our measurements at the website's description for more clarification.

8. Any recomendation for XXL?
At TheaKL, our sizes are freesize and has loose cutting for modesty. For XXL, we recommend Camilea, Seri and Salmah for shorter kurung. And Dahlea, Khalsom, Wardah and Bella for longer kurung cutting.

Be sure to check out our measurements at the website's description for more clarification.

9. I can't find the kurung that I want in your website and catalogue. Why?
Because it's already sold out! If we restock our kurungs (by high demand from TheaFriends!) We will announce on IGstory. Do turn on your notification bell to avoid missing out!

10. Breastfeeding friendly?
Yes! We recommend Malika, Audelia, Khalsom, Wardah, Suri and Bella. All of these have front buttons which makes it easier to breastfeed.

11. Do you ship internationally?
We ship both locally and internationally! For other countries other than Singapore, you may
Whatsapp our friendly admins at +60176787835 for shipping quotation.

12. Can the instant pareo fit me?
Our Sayana instant pareo has 4 buttons on the waistband to ensure that all sizes can wear the pareo! Simply adjust to your waist and button them up.

13. Can we see clear picture or video of this kurung?
Sorry, we don't have videos for our clothing. Our website pictures are the closest representation of the color's realness.

14. Can I refund?
All sales are final. Returns / Exchanges are only for manufacturing defect items purchase. Not applicable for change of mind. We only accept exchange for the item if available or another of equal value.

15. Can I just buy the top?
No, all of our collection comes with set.

16. The batik designs is from where?
Our batik designs are authentically crafted by us, inspired by our unique creativity, and meticulously printed in Indonesia.

17. How can i get the tracking number for my order?
Upon successful payment, an automated email will be promptly dispatched to your inbox.

18. Can I purchase from the website and pick it up at store?
Certainly, you may utilize our exclusive PICKUP code during checkout. This allows us to swiftly pack and prepare your order for delivery to you.

19. Can I mix & match the tops and the bottom?

Unfortunately, no. All of our collection comes with set.

20. Why the sleeves seems short to me but the models wear it look long?
Its depend your circumstance length of your shoulder, kindly check the measurement in our website before proceed.

21. Do you have pay later?
Yes, we do. All of them are in Doku Payment.

22. Can you suggest me which one suitable for preggy mom?
For shorter kurung, you can browse Azalea, Dinda , Heelena, Malika and Maria. For longer kurung you can browser Bella, Dahlea, Khadeeja and Nelissa. Please browse your measurement first before checking out.